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Restaurant Manager

Restaurant Manager

Job Title: Restaurant Manager
Location: Singapore
Industry:
Salary: $4500 - $5000
Reference: JOB_536
Contact Name: Shobana - R1989223
Contact Email: recruitment@primehr.com.sg
Job Published: February 01, 2021 11:58

Job Description

Job Description

1. Human Resources Assistance
  • Recruit & select staff that meet set expectations and are suited to work in a customer-oriented environment
  • Create good working environment and develop subordinates by identifying areas that needs training and action to support it
  • Orientate and train employees and ensure everyone has a complete understanding of the company’s policies by using the operations training manual
  • Manage an efficient team of kitchen and service staff by taking an active interest in their welfare and development
2. Operational Assistance
  • Ensure daily opening and closing duties in the outlet are properly executed
  • Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method
  • Maintain high level of customer service as per QSC standards
  • Ensure overall store image is maintained and the brand is always well represented
  • Monitor opening and closing duties of the outlet
  • Communicate daily and act as liaison between operations staff and management
  • Ensure that POS system is always operational and accurate
  • Provide co-ordination and services for both kitchen and service
  • Report on time, in proper uniform and grooming
  • Provide suggestions or develop new SOP to improve operation and employee duties for the betterment of the customers
  • Execute any other duties as requested by immediate superiors
3. Financial Assistance
  • Achieve Business KPIs set by management
  • Achieve monthly sales target and report daily sales and cost of labour of the outlet to the office though the roster and DSR report
  • Ensure that the outlet budget is strictly adhered to and that all costs are controlled including Shop Expense, Cost of Goods & Cost of Labour
  • Reduce food, beverage and stocks wastage in the outlet
  • Managing of daily sales transactions and cash float
  • Monitor handling of dining vouchers, discount, cash, petty cash and tips in the outlet
  • Adhere to company’s cash handling policy and guidelines
  • Manage overall manpower planning, including planning daily duty roster to ensure optimum use of manpower in the outlet
  • Verify & process daily and monthly roster for easy payroll execution
4. Administration Assistance
  • Ensure that all the supplies and stocks in the outlet are enough for the day-to-day operations
  • Maintain an attractive and an orderly appearance in the outlet
  • Prepare the daily sales report
  • Monitor proper ordering, receiving, storage procedures are being followed
5. Promotion Assistance
  • Motivate, guide and train the staff in up selling of food, beverage and promotional items
  • Attend to guest requests and attend to guest complaints as required
  • Resolving this at store level though service recovery
  • Ensure that all staff are properly informed daily via ‘road calls’ lunch and dinner


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